Legal notice

This website is operated by Deco Nova Henares.

For questions about orders, products, shipping, returns, refunds, product safety, privacy, or general customer support, you may contact us using the information below:

E-mail: info@deconovahenares.com

Phone: +34 918 80 78 50

Business Address: Calle Gran Canal 12, Local 1, 28804 Alcalá de Henares, Spain

Website: deconovahenares.com

Customer support is generally available Monday through Friday, from 9:00 a.m. to 5:00 p.m.(CET), excluding public holidays in Spain.

We aim to respond to customer inquiries within 1-3 business days.

For order-related inquiries, please include your order number, full name, delivery address, and a clear description of your request.